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Which® Trusted Traders

 

Pure Basement Systems are proud to be Which® Trusted Traders.

What is a Which® Trusted Trader?

Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass their rigorous assessment process. Not just anyone can become endorsed. The assessment process involves:

  1. Credit check

    A preliminary credit check to validate the financial health and stability of a sole trader/business.

  2. References

    Customer reference checks, chosen at random by a member of the Which? Trusted Traders endorsement team to ensure a breadth of consumers are consulted.

  3. Business procedures

    A thorough examination of business and administrative procedures.

  4. Interview and assessment

    They are visited in person by a Which? Trusted Traders assessor and interviewed.

  5. Code of Conduct

    The sole trader/business signing up to the scheme agrees to abide by the code of conduct and our terms and conditions.

  6. Endorsed trader

    The trader can now tell their customers that they have passed our assessment process and are an endorsed Which? Trusted trader.

Who makes the grade?

We’re not afraid to fail those who do not make the grade. Due to the high demands of the assessment, 1 in 4 traders do not pass. Only those who meet our high standards are credited with Which? Trusted trader status.

If things go wrong

An extra benefit of using Which? Trusted Traders is that we have Ombudsman Services on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted trader customers.

You can find Which? Trusted traders on the website,  by searching for the specific trade you want e.g. plumbers, builders or mechanics and your local area.

Our Process

Our Process

FIND OUT HOW WE'LL MANAGE YOUR PROJECT

Guaranteed Quality

Guaranteed Quality

UP TO 30 YEARS PEACE OF MIND

FIND A CASE STUDY IN YOUR AREA

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More reasons to choose Pure Basement Systems...

Meet the Team

Meet the Team

Find out who will be consulting, managing and rolling out your conversion.

Why Choose Us?

Why Choose Us?

Added Value - every step of the way. Choose a specialist.

Health and Safety

Health and Safety

Ensuring we work to code of conduct. No accidents in 5 years.